I M Your Solution logo

I M Your Solution

Simplifying Tax • Strengthening Wealth

Privacy, Cookies & Data Protection

Privacy Policy

Your trust matters. This Privacy Policy explains how I M Your Solution collects, uses, stores and protects information shared through our website, forms, calls, WhatsApp and document submissions.

Quick Summary

  • We collect only the information needed to deliver services, respond to enquiries and improve client support.
  • We do not sell your personal information.
  • Documents and details may be shared only when necessary for authorised processing, compliance or service delivery.
  • By using our website or services, you agree to this policy.

Contact for Privacy Queries

Business Name: I M Your Solution

Phone: +91 9529615972

Email: care@imyoursolution.com

You can contact us to update, correct or discuss any information you have shared with us.

1. Information We Collect

We may collect your name, mobile number, email address, city, service requirement, business details, identity documents, tax-related information, income details, financial details, and any files or messages you voluntarily submit through our website, forms, WhatsApp, phone calls or email.

2. How We Use Information

Information may be used to provide consultation, process service requests, review documents, communicate updates, improve service quality, handle compliance steps, send quotations, and respond to support questions.

3. Document Handling

When you upload or share documents, you confirm that the information is accurate and that you are authorised to share it. We may use the documents only for the requested service, related communication, record-keeping and lawful compliance requirements.

4. Cookies & Website Analytics

Our website may use cookies, analytics tools and similar technologies to understand visitor activity, improve performance and support marketing measurement. Browser settings can usually control cookies, though some website features may work differently if cookies are disabled.

5. Third-Party Tools

We may use third-party tools such as hosting providers, analytics platforms, communication tools, payment facilitators and government or financial portals where required for service execution. Their use is subject to their own platform policies and terms.

6. Data Sharing

We do not sell personal data. Information may be shared with authorised staff, professional associates, technology vendors, regulatory bodies, banks, insurers, AMCs or service partners only when reasonably necessary to complete your request or comply with legal obligations.

7. Data Security

We take reasonable administrative and technical steps to protect personal data from unauthorised access, misuse or disclosure. However, no online system is fully risk-free, so users should avoid sharing unnecessary sensitive data and should verify communication channels before sending confidential records.

8. Retention

We may retain enquiries, documents and service-related records for as long as reasonably necessary for service history, audit, legal compliance, dispute resolution, record maintenance or follow-up support.

9. Your Choices

You may request correction of inaccurate information, ask questions about how your details are used, or request deletion where legally and operationally feasible. Certain records may still need to be retained where required by law, contract or audit standards.

10. Children’s Privacy

Our services are not intended for children acting independently. Personal information of minors should only be shared by a parent, guardian or authorised person where required for a legitimate service request.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal or technology changes. The updated version will apply from the date it is published on this website.

12. Consent

By contacting us, submitting a form, uploading documents, or using our website, you consent to the collection and use of information as described in this Privacy Policy and our service-related terms.

Need help before sharing documents?

You can call or WhatsApp us first and we will guide you on the minimum documents and safest way to proceed with your service.